Posts Tagged ‘The Body Shop’

  • How much free beauty booty can you score? [Part 3]

    by BirdyMoola on 7th May 09 at 8:00 am

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    Remember that (rather humiliating) day when you challenged me to blag as many freebies as possible from department store beauty counters?  And I discovered that quite a few brands (with the exception of Clarins and Biotherm) were a wee bit mean and unforthcoming in their bid to secure ultimate customer satisfaction?

    Well, I’ve just (re)discovered The Body Shop, and I’m giving myself a big kick for not paying them a visit on my day of torture and mascara-tainted tears. Serves me right – I really should have remembered that The Body Shop is usually ahead of its game when it comes to enhancing the customer experience. They believe that customers really should try before they buy, and actively encourage you to request samples of products you’d like to test at home. In fact, they’ve got a store of empty 15ml bottles (for liquids) and 5ml pots (for creams) which they’ll fill with the product(s) of your choice. They will also hand-write the contents of each pot or bottle in the designated space on the bottle. Neat-o!

    On my visit, I sampled Satsuma Shower Gel, Vitamin C SPF Daily Moisturiser, Vitamin C Intensive Night Treatment and Seaweed Pore Perfecter. Such a clever move on The  Body Shop’s part as it’s a brand I’ve tended to stray from in recent years, and I probably wouldn’t try the products if I hadn’t been able to test them first.

    Another good reason to drop by The Body Shop is that they offer free in-store makeovers (with no requirement to purchase product). It’s also extremely worthwhile joining their loyalty program, which not only offers a generous 10% off all purchases, but you can also earn stamps to receive free gifts (and there’s an extra free gift on your birthday). Definitely an Oola Moola favourite.

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